Terms & Conditions

Please carefully read the terms and conditions before using any of the services provided by CholoZai. By using any materials, information, products or services of CholoZai, you agree to these terms and conditions. CholoZai holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.

General Disclaimer

CholoZai does not own any hotel and travel products. We are simply the bridge which connects the travelers with the travel service providers like hotels, tour operators etc. The accuracy, completeness, and correctness of the inventory-related information displayed on the Site remain the sole responsibility of each provider. Changes in market conditions or circumstances may occur on short notice which may make information displayed on the Site inaccurate or outdated.

If something should go wrong during booking or travel period, CholoZai will act as a point of contact and will use its commercially reasonable efforts to assist the customer. CholoZai will always follow the standard policies of travel providers Hotel.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use https://cholozai.com if you do not agree to all the terms and conditions stated on this page.

General Information

https://cholozai.com provides users with information, guides, and tips about travel destinations. The information on this site is for general information purposes only and is subject to change without notice.

Intellectual Property

All content published on this website, including but not limited to text, images, logos, and design, is the intellectual property of https://cholozai.com unless otherwise stated. Unauthorized use or reproduction of this content is prohibited.

User Responsibilities

By using this website, you agree to use the site for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You are prohibited from using the site in the following ways:

  • Engaging in any fraudulent or illegal activity.
  • Distributing or transmitting any harmful software or content.
  • Violating the security measures of the website.

Accuracy of Information

We strive to provide accurate and up-to-date information; however, we do not guarantee that the information provided on the website is complete, accurate, or current. It is your responsibility to verify the information provided before making any decisions based on it.

External Links

Our website may contain links to third-party websites or services that are not owned or controlled by https://cholozai.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Limitation of Liability

https://cholozai.com will not be held responsible or liable for any damages arising out of your use of the website, including but not limited to indirect, incidental, or consequential damages.

We are not responsible for any personal injury, financial loss, or inconvenience caused while using the information provided on our website or during your travels.

Travel Information

The travel information, recommendations, and tips provided on this website are for informational purposes only. Travel conditions and circumstances may change without notice (e.g., weather, safety conditions, and transportation availability). It is recommended that users independently verify details with official sources before making travel plans.

User-Generated Content

Users may be allowed to submit comments, reviews, or other content on the website. By submitting content, you grant https://cholozai.com a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute your content. You are responsible for ensuring that any content you submit complies with applicable laws and does not infringe on any third-party rights.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information when you use our website.

Changes to Terms

We reserve the right to update or change these terms at any time without notice. By continuing to use the website after changes are made, you agree to be bound by the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@cholozai.com.

Booking Terms

If you make a booking through our website for travel products, that booking is made with the travel provider named on the booking page and our website only acts as a user interface. Travelers must understand and agree to the terms and conditions of the travel providers Hotels. before booking or purchasing their products through CholoZai. If any traveler faces any issue or dispute regarding any of the bookings, CholoZai will act as a point of contact and will use its commercially reasonable efforts to assist the customer.

*All prices and offers are subject to change with availability.

Promotion Terms

CholoZai generates promotion codes/discounts from time to time which may be availed on the site

CholoZai reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, CholoZai's decision will be binding and final.

When you register with CholoZai.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

Payment Terms

By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us maybe disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.

The Convenience Charge is charged by CholoZai and it may change based on payment method.

Cancellation & Refund

CholoZai will follow supplier's (Hotel/Tour operator etc.) policy for cancellation/ re-issue.

For hotel/ tour, CholoZai will not charge any additional service fee.

In case of refund/ re-issue, customer must confirm CholoZai 48 hours prior to travel date.

For hotel/ tour, refunded amount may reflect in your account within 3 to 5 working days depending on your payment method.

For any kind of refund, convenience charge is non-refundable.

*In case of national emergency/ lockdown/ political unrest/ natural disaster etc, standard refund policy may not be applicable.

For supplier terms, click here

This website is owned and operated by CholoZai.

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CholoZai is an easier hotel booking platform in Bangladesh, We are trying to making travel simple and accessible for everyone. Choose CholoZai for a hassle free hotel booking experience.

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